Brian Oken

About the Author

Prior to opening my own firm, I was a President and CEO for 20 years, both in the corporate world and as a non-family CEO in a family owned business. I'm known for building highly profitable companies that are also great places to work. Today, I'm a CEO Coach and Strategy Consultant and I specialize in helping business owners and CEOs grow profitability and build enterprise value.

Author Archive Page

5 Ways to Improve Service Using the 80/20 Rule

By Brian Oken

Have you ever dealt with a company and wondered if their people have ever received any customer service training? I’m sure you have. Well, what makes you think that your customers are not saying the same thing about your company’s […]

Vistage ROI: Is It Worth My Time?

By Brian Oken

Whenever I meet with a prospective client about becoming a Vistage member, one of the first things the person wants to know more about is how much time is involved and whether or not it’s worth the investment. Believe it […]

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